Returns & Exchanges
At RLT, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Our streamlined process ensures that returning or exchanging your pieces is as effortless as wearing them.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing